Privacy Policy

Last updated: 16th November 2025

This Privacy Policy describes how Skin Changer Supplements Limited (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Updated versions will be posted on the Site, with the "Last updated" date revised. Your continued use of the Services constitutes acceptance of any changes.

How We Collect and Use Your Personal Information

We collect personal information to provide and improve the Services, communicate with you, fulfill orders, and comply with legal obligations. The information we collect depends on how you interact with us.

Information We Collect Directly from You

When you use our Services, you may provide us with:

  • Contact details (name, address, email, phone number)

  • Order information (billing and shipping addresses, payment confirmation, purchase details)

  • Account information (username, password, security questions)

  • Shopping information (items viewed, cart additions, wishlist)

  • Customer support information (messages or inquiries you submit)

Some features may require you to provide personal information; not providing it may prevent use of those features.

Information We Collect through Cookies

We automatically collect certain information about your interactions with our Services ("Usage Data") using cookies, pixels, and similar technologies. This includes device and browser information, IP address, and your activity on the Site.

You can manage cookies through your browser settings, but blocking them may affect site functionality.

Information We Obtain from Third Parties

We may receive information from:

  • Service providers such as Shopify, payment processors, fulfillment partners, and data analytics providers

  • Advertisers and third-party marketing partners

  • Social media platforms when you interact with integrations or widgets

We are not responsible for the accuracy of information provided by third parties or their privacy practices.

How We Use Your Personal Information

We may use your personal information for:

  • Providing Products and Services: Process payments, fulfill orders, manage your account, arrange shipping, and enable reviews

  • Marketing and Advertising: Send promotions, tailor advertisements, and improve Services

  • Security and Fraud Prevention: Detect, investigate, and prevent unauthorized or illegal activity

  • Communications: Respond to inquiries, provide customer support, and maintain our business relationship

How We Disclose Personal Information

We may share your information with:

  • Vendors and service providers performing services on our behalf (payment processing, fulfillment, IT services, analytics)

  • Business and marketing partners for advertising and promotional purposes

  • Affiliates or corporate group entities

  • Legal or regulatory authorities as required by law or to enforce our rights

We do not sell or share sensitive personal information to infer characteristics about you.

User-Generated Content

Content you post publicly (e.g., reviews) may be visible to anyone. We cannot control or guarantee how others will use your public information.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy or security of these sites. Please review their privacy policies separately.

Children’s Data

Our Services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, contact us to request deletion.

Security and Retention

We implement reasonable measures to protect your data, but no system is completely secure.

We retain personal information as long as necessary to provide Services, comply with legal obligations, or enforce agreements.

Your Rights and Choices

Depending on your location, you may have rights including:

  • Access / Know: Request information about the data we hold

  • Correction: Request correction of inaccurate data

  • Deletion: Request deletion of personal information

  • Portability: Receive a copy of your personal information

  • Restriction of Processing: Request limits on processing

  • Withdrawal of Consent: Withdraw consent for processing where applicable

  • Opt-Out of Marketing: Unsubscribe from promotional emails at any time

We may need to verify your identity before processing requests.

Cookies and Tracking

We use cookies and third-party analytics (e.g., Shopify, Google Analytics) to improve site functionality and marketing. You can opt out of Google Analytics here.

International Users

Your data may be transferred, stored, and processed outside your country of residence, including by staff and service providers in other countries. We use recognized data transfer mechanisms to ensure adequate protection.

Complaints

If you have concerns about how your personal information is processed, contact us at the details below. You may also lodge complaints with your local data protection authority.

Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us:

Email: skinchangersupplements@gmail.com
Address: Skin Changer Supplements Limited, Office 535, 85, Dunstall Hill, Wolverhampton, United Kingdom WV6 0SR